We are Lake Norman's Jaguar Specialists.
Customers come from far and wide to get the expert care their Jaguar needs, at a fraction of the dealer's price.
Why we outperform out competition:
- We use factory tooling. Most shops use generic Diagnostic Tools. These are not "state of the art" like claimed, they are basic tools that give basic information. We use the same SDD/Pathfinder Diagnostic Terminal as the dealer. Our tooling is not a cheap China clone. It comes from Jaguar and therefore is fully supported and functional, just like the dealer.
- We have access to Factory Service Information. Most shops use generic service information that is often incomplete, outdated or just plain incorrect. This leads to poor diagnosis and improper repairs. We subscribe to Topix, the factory connection, giving us current, complete and accurate service information, wiring diagrams and service bulletins.
- We use the best parts available. If there is a "top tier" aftermarket part available, we will use it. This saves us money, which in turn saves our customers money. If there is no aftermarket part available that meets our standards, we will use a genuine part. QUALITY is our primary focus. Jaguars are an investment and we do everything we can to protect that investment.
- We do keys! Most shops cannot program security components or keys. We are NASTF accredited and Jaguar "Trust Centre" approved to handle all of your immobilizer issues. Need a spare key? Need the Keyless Vehicle Module (KVM) updated? Central Junction Box (CJB) giving fits? No problem! We are the shop that other repair shops take their vehicles to when their info and tooling fail them.
Our dealer level Jaguar diagnostic station allows us to perform tasks not available at general repair and tire shops. We can do software updates on all on-board modules, key programming, adaptation resets and so much more.
Many shops claim proficiency in Jaguar, but most lack the diagnostic capability, special tooling, in depth knowledge and service information to perform accurate diagnostics and repairs. When you bring your Jaguar into Autohaus Lake Norman, we will use our years of Jaguar experience and technical expertise to keep your Jag in top shape and help point out any potential problems.